Now Hiring

Immediate openings - Full Time

Multiple Positions

#1  Semi-automated Heidelberg Paper Cutting System Operator - Will Train the Right Individual

Job Description:

Due to a sustained sales increase, we have several openings here for Paper Cutting System Operator - Operate HEIDELBERG Cutting, Folding, and Saddle Stitching systems which are semi-automated with lifts, joggers, and unloaders.

We offer a comprehensive and competitive benefits package and multiple bonuses throughout the year.

This position will also train on our paper folding machines and book binding machines, which we train for also.

We use all Heidelberg equipment, which is simply the best printing and bindery equipment made.

Duties and Responsibilities:

Duties include setting up Heidelberg folding, automated paper cutting machines, and saddle stitching machines - to produce booklets, magazines, literature, brochures, promotional pieces, etc.

  • Experience is helpful, but will train the right individual.
  • Two openings - 1st and 2nd shift positions.
  • We are a high-quality, multi-award-winning commercial printing company.
  • Competitive pay and benefits package.

Benefits:

401(k)

Profit Sharing

Bonus 2x/year

Dental Insurance

Health Insurance

Life Insurance

Vision Insurance

 

Email or Apply in person at:

N.E.W. Printing
1718 E. Wisconsin Ave.
Appleton, WI 54911

hr@newprinting.com

Thank you so much for considering us,

Mark Weinfurter
President

 

#2  Print Project Coordinator/CSR

Job Description:

We are currently looking for a Print Project Coordinator/CSR who will oversee client accounts, create estimates, track quality control, and make sure the final products are delivered on time. This is not a design job.

This job involves handling complex inquiries from customers for commercial offset and digital print jobs in a professional and knowledgeable manner. The expectation is that you will do your best to meet our customer's printing needs. Work hours are 9:00 am - 5:00 pm with appropriate paid lunch and breaks, Monday through Friday. Generous benefits package, paid vacation, multiple per year bonuses.

Duties and Responsibilities:

  • Primary duties include, but are not limited to: preparing job estimates, order processing, purchasing of paper and arranging for outside finishing services, coordinating of shipping and/or delivery of finished print jobs, following up on quality concerns, and billing of completed jobs.
  • Communicating politely and professionally with customers by email, telephone, letter, or face-to-face.
  • Maintaining accurate and timely records of correspondence or discussions with customers.
  • Working with account executives on printing jobs they obtain, and working with printing brokers to complete commercial printing jobs they submit for processing.
  • Handling customer complaints or major incidents or misunderstandings.
  • Issuing compensations or refunds to customers if needed.
  • Providing advice and help to customers in using the products or services of the organization to their best advantage to produce their desired result.
  • Being aware of new products, equipment, capabilities and services of the organization, and following up with modifications to internal procedures to accommodate such changes.

Required Skills:

  • Politeness, confidence, tact, patience, and diplomacy while dealing with complex problems and difficult or demanding people.
  • Listening, and problem-solving capabilities.
    Ability to work under tight deadlines.
  • Work well in group problem-solving situations, developing alternative solutions as needed.
  • Use time efficiently. Conduct yourself in a professional and ethical manner at all times.
  • Understand the organization's strengths & weaknesses.
  • Adapt strategy to changing conditions.
  • Exhibit confidence in self and others.
  • Accept feedback from others. Give appropriate recognition to others.

Education and Qualifications:

  • Degree in Business or Management in a related field from an accredited institution.
    OR, experience in commercial printing customer service-related activities for 5 years or more.
  • Good communication skills; proficient in Microsoft Office, including Outlook, Excel, and Word. Willingness to learn new computer software systems.

 

401(k)

Profit Sharing

Bonus 2x/year

Dental Insurance

Health Insurance

Life Insurance

Vision Insurance

 

 Email or Apply in person at:

N.E.W. Printing
1718 E. Wisconsin Ave.
Appleton, WI 54911

hr@newprinting.com

Thank you so much for considering us,

Mark Weinfurter
President